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Disability Services & Support

“We support you to keep living in the comfort of your own home.”

Quality Support and Service

Southern Cross organises quality services to people with a disability of all ages who need support with daily tasks that will enable them to continue living in the comfort of their own home.

Government Approved Provider

Southern Cross is a Government Approved Disability Service Provide. We organise high quality and individually tailored services for eligible people for a variety of Government funded support programs including:

  • The National Disability Insurance Scheme (NDIS) & National Insurance Injury Scheme (NIIS)
  • icare NSW Schemes (Lifetime Care, Workers and Sporting Injuries Compensation, Dust Diseases, Self-Insurance)
  • Lifetime Support Authority (LSA) S.A
  • Transport Accident Commission (TAC) VIC.
  • QLD and NSW Government Disability Programs

Quality Support and Service

Southern Cross organises quality services to people with a disability of all ages who need support with daily tasks that will enable them to continue living in the comfort of their own home.

Government Approved Provider

Southern Cross is a Government Approved Disability Service Provide. We organise high quality and individually tailored services for eligible people for a variety of Government funded support programs including:

  • The National Disability Insurance Scheme (NDIS) & National Insurance Injury Scheme (NIIS)
  • icare NSW Schemes (Lifetime Care, Workers and Sporting Injuries Compensation, Dust Diseases, Self-Insurance)
  • Lifetime Support Authority (LSA) S.A
  • Transport Accident Commission (TAC) VIC.
  • QLD and NSW Government Disability Programs

Support and Services in your own home

In addition to general support services Southern Cross arranges specialist services for:

  • spinal cord injury
  • intellectual disability
  • brain injury
  • behaviour support
  • degenerative conditions
  • ventilation management & tracheostomy care

Support and Services in your own home

In addition to general support services Southern Cross arranges specialist services for:

  • spinal cord injury
  • intellectual disability
  • brain injury
  • behaviour support
  • degenerative conditions
  • ventilation management & tracheostomy care

Matching you with the right Support Workers

The focus of Southern Cross is at all times is to match you with the most appropriate local Support Workers. This includes ensuring Support Workers have the skills and experience required to deliver your service and have the right personality to enrich your life. You will be involved in the selection process of your Support Worker team.

 

The right support for you

Southern Cross has locally based Community Support Coordinators (Registered Nurses) who will work with you to establish an individualised care plan and to provide ongoing support supervision to ensure the quality of the service.

The Regional Community Support Coordinators and the Support Workers are locally based people who live and work in the communities where your services are provided.

Matching you with the right Support Workers

The focus of Southern Cross is at all times is to match you with the most appropriate local Support Workers. This includes ensuring Support Workers have the skills and experience required to deliver your service and have the right personality to enrich your life. You will be involved in the selection process of your Support Worker team.

 

The right support for you

Southern Cross has locally based Community Support Coordinators (Registered Nurses) who will work with you to establish an individualised care plan and to provide ongoing support supervision to ensure the quality of the service.

The Regional Community Support Coordinators and the Support Workers are locally based people who live and work in the communities where your services are provided.

Access to Government Funding

State and Federal Governments fund a variety of Disability Support services to enable people to continue living in their own home and to maintain their independence.

For a confidential, obligation and cost-free discussion, call one of the Southern Cross team members on Freecall 1800 989 000 from anywhere in Australia who will assist and help you apply for appropriate Government Funding.

Once your funding is approved Southern Cross can then organise your services.

NDIS — National Disability Insurance Scheme

“The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.” – NDIS

Southern Cross is an Approved NDIS Provider that is qualified to arrange the delivery of support services in your own home. If you are a person with disability and you meet the access requirements you can become a Participant in the NDIS.

If you are already receiving services and are changing over to the NDIS, Southern Cross can help you find your way through this process.

For all your enquiries on service delivery and to help you apply for NDIS funding, contact us on Freecall 1800 989 000 for an obligation and cost-free discussion.

Access to Government Funding

State and Federal Governments fund a variety of Disability Support services to enable people to continue living in their own home and to maintain their independence.

For a confidential, obligation and cost-free discussion, call one of the Southern Cross team members on Freecall 1800 989 000 from anywhere in Australia who will assist and help you apply for appropriate Government Funding.

Once your funding is approved Southern Cross can then organise your services.

NDIS — National Disability Insurance Scheme

“The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.” – NDIS

Southern Cross is an Approved NDIS Provider that is qualified to arrange the delivery of support services in your own home. If you are a person with disability and you meet the access requirements you can become a Participant in the NDIS.

If you are already receiving services and are changing over to the NDIS, Southern Cross can help you find your way through this process.

For all your enquiries on service delivery and to help you apply for NDIS funding, contact us on Freecall 1800 989 000 for an obligation and cost-free discussion.

Disability Services & Support

Click on the red arrows below to learn more about our services

Amputations, blindness and burns

The Support Workers assist Participants with amputations or blindness or burns to meet their needs and live independently in the community:

  • Assist people with all aspects of personal care support (toileting, showering, dressing and grooming)
  • Assist with community participation
  • Assist with home therapy program
  • Assistance with medication physical administration
  • Attend domestic assistance such as vacuuming, dusting, mopping, bathrooms & laundry
  • Be competent with use of mobility equipment such as hoists
  • Provide meal preparation
  • Wound management
Behaviour support

Support Workers assist people who demonstrate behaviours of concern using positive behaviour support approaches:

  • Appropriately trained Support Workers utilise positive behaviour strategies
  • Assist with community engagement and participation
  • Assist to develop skills for appropriate socialisation
  • Ensure physical safety strategies are in place
  • Provide assistance with daily life skills for personal care
Brain injury

Support Workers assist people who have sustained a brain injury to support them to remain independent in their own homes:

  • Assist with all aspects of personal care support (toileting, showering, dressing and grooming)
  • Attend domestic assistance such as vacuuming, dusting, mopping, bathrooms & laundry
  • Assistance with medication physical administration
  • Assist with home therapy program
  • Assist with community participation
  • Assist with ability to participate in employment and vocational positions
  • Be competent with use of mobility equipment such as hoists
  • Provide meal preparation
Degenerative conditions

Support Workers assist people with their daily living tasks:

  • All Support workers have an awareness of degenerative conditions
  • Assist with all aspects of personal care support (toileting, showering, dressing and grooming)
  • Assistance with medication physical administration
  • Attend domestic assistance such as vacuuming, dusting, mopping, bathrooms & laundry
  • Be competent with use of mobility equipment such as hoists
  • Provide meal preparation
Intellectual disability

Support Workers assist people who have sustained a Intellectual disability to support them to remain independent in their own homes:

  • Assist to build life skills
  • Develop daily living and learning skills
  • Provide support for all ages and lifestyles
  • Supports designed specifically for each person
  • Personal care
Spinal cord injury

The Support Workers assist Participants with a spinal cord injury to meet their needs and live independently in the community:

  • Assist people with all aspects of personal care support (toileting, showering, dressing and grooming)
  • Assist with community participation
  • Assist with home therapy program
  • Assistance with medication physical administration
  • Attend domestic assistance such as vacuuming, dusting, mopping, bathrooms & laundry
  • Be competent with use of mobility equipment such as hoists
  • Provide meal preparation
Activities and outings

Support Workers assist you to be a part of the community, socialise and complete practical tasks like shopping, going on outings, paying bills and going to appointments. They can also take you to social and community activities, help you achieve goals such as playing a sport, taking you out to get your hair done, helping you shop for gifts for loved ones and visiting friends and family.

Advice and support

Whether you are seeking Disability Services and Support for yourself or a family member, finding your way through the healthcare system can be confusing.

Because Southern Cross has been organising services for over 40 years (since 1984), we can best advise you of the appropriate channels, processes and services that may be of relevance to you.

For a confidential, obligation and cost-free discussion, freecall one of our friendly team members on 1800 989 000.

Housework

Support Workers provide a variety of domestic services to enable you to continue to live comfortably in your own home.

The Support Workers can assist with:

  • Changing bed line
  • Cleaning bathrooms
  • Cleaning kitchen benches
  • Dusting
  • Laundry
  • Vacuuming, mopping and sweeping inside and outside
Meals and shopping

Support Workers assist you with daily meal preparation, cooking, cleaning and grocery shopping.

Some of the tasks Support Workers can assist with include:

  • Accompanying you at the shops
  • Assisting you with meal preparation
  • Cleaning up the kitchen
  • Grocery shopping
  • Providing transport to and from the shops
Nursing

Experienced Support Workers and/or Registered Nurses provide monitoring and support in your own home.

The Support Workers assist you in:

  • Administering medication
  • Bowel and bladder care
  • Dressing and cleaning wounds
  • Monitoring your wellbeing
Personal care

Support Workers will assist you with everyday personal care tasks to help you get on with you day.

This may include:

  • Assisting with eating and drinking
  • Assisting with hoists for transfers
  • Dressing and grooming
  • Helping you to get in and out of bed and move around the house
  • Providing exercise therapy (as prescribed)
  • Showering or bathing
Support at school

The Support Workers accompany students to school and provide the support they need to enjoy the same learning opportunities and experiences as other students.

Support Workers can assist by:

  • Assisting with behavioural support and social interaction
  • Assisting with learning tasks at the request of the teacher
  • Personal care needs
  • Providing transportation to and from school
  • Support needs such as tracheostomy care, tube feeding or managing medications
Support at work

Support Workers assist you to perform and function effectively in the workplace by providing transport, practical and personal assistance.

The Support Workers can assist by:

  • Assist with personal care needs (such as help with toileting and meals)
  • Providing transport to and from work
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