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Disability Support Services

“The support needed to keep living in the comfort of my own home.”

Quality Support and Service

Southern Cross organises quality services to people with a disability of all aged (including infants and children) who need support with personal daily tasks and want to continue living in the familiarity of their own home.

Government Approved Provider

Southern Cross is a Government Approved Disability Service Provider (organising high quality and individually tailored disability services for eligible people) for a variety of Government funded support programs including:

  • The National Disability Insurance Scheme (NDIS)
  • NSW Health — Enable NSW
  • icare NSW Schemes (Lifetime Care, Workers and Sporting Injuries Compensation, Dust Diseases, Self-Insurance)
  • Lifetime Support Authority SA
  • Transport Accident Commission VIC
  • QLD and NSW Government Disability Programs
  • QLD Health Home Ventilation Programs
  • Various other Government Programs

Quality Support Services

Southern Cross organises quality services to people with a disability of all aged (including infants and children) who need support with personal daily tasks and want to continue living in the familiarity of their own home.

Government Approved Provider

Southern Cross is a Government Approved Disability Service Provider (organising high quality and individually tailored disability services to eligible people) for a variety of Government funded support programs including:

  • The National Disability Insurance Scheme (NDIS)
  • NSW Health — Enable NSW
  • icare NSW Schemes (Lifetime Care, Workers and Sporting Injuries Compensation, Dust Diseases, Self-Insurance)
  • Lifetime Support Authority SA
  • Transport Accident Commission VIC
  • QLD and NSW Government Disability Programs
  • QLD Health Home Ventilation Programs
  • Various other Government Programs

Support and Services in your own home

In addition to general support services Southern Cross arranges specialist services including:

  • spinal cord injury
  • intellectual disability
  • brain injury
  • behaviour support
  • degenerative conditions
  • ventilation management

Support and Services in your own home

In addition to general support services Southern Cross arranges specialist services including:

  • spinal cord injury
  • intellectual disability
  • brain injury
  • behaviour support
  • degenerative conditions
  • ventilation management

Matching you with the right Support Workers

The focus of Southern Cross at all times is to match you with the most appropriate Support Workers. This includes ensuring Support Workers have the skills and experience required to deliver your service and have the right personality to enrich your life. You will be personally involved in the selection process of your Support Worker team.

Matching you with the right Support Workers

The focus of Southern Cross at all times is to match you with the most appropriate Support Workers. This includes ensuring Support Workers have the skills and experience required to deliver your service and have the right personality to enrich your life. You will be personally involved in the selection process of your Support Worker team.

The right support for you

Southern Cross has locally based Community Support Co-ordinators (Registered Nurses) work with you to establish an individualised service and provide ongoing support to maintain the quality of the service.

The Community Support Co-ordinators and the Support Workers are locally based people who live and work in the communities where your services are provided.

The right support for you

Southern Cross has locally based Community Support Co-ordinators (Registered Nurses) work with you to establish an individualised service and provide ongoing support to maintain the quality of the service.

The Community Support Co-ordinators and the Support Workers are locally based people who live and work in the communities where your services are provided.

Access to Government Funding

State and Federal Governments fund many different types of disability support services that enable people to continue living in their own home and maintain their independence.

For a confidential, obligation-free discussion, call one of the Southern Cross team members on freecall 1800 989 000 from anywhere in Australia who will assist and help you apply for any Government Funding including the National Disability Insurance Scheme (NDIS).

Once your funding is approved Southern Cross can then organise your services.

NDIS — National Disability Insurance Scheme

The NDIS is a way of providing disability support to help people with disabilities live the way you want, achieve your goals and participate in the community by supporting your choice and control over the services you use.

Southern Cross is an Approved NDIS Provider that is qualified to arrange the delivery of disability services in your own home. If you are a person with disability and you meet the access requirements you can become a Participant in the NDIS.

If you are already receiving services and are changing over to the NDIS, Southern Cross can help you find your way through this process. For all your enquiries on service delivery and to help you apply for NDIS funding, contact us on 1800 989 000 for an obligation free discussion.

Access to Government Funding

State and Federal Governments fund many different types of disability support services that enable people to continue living in their own home and maintain their independence.

For a confidential, obligation-free discussion, call one of our friendly team members on freecall 1800 989 000 from anywhere in Australia who will assist and help you apply for any Government Funding including the National Disability Insurance Scheme (NDIS).

Once your funding is approved Southern Cross can then organise your services.

NDIS — National Disability Insurance Scheme

The NDIS is a way of providing disability support to help people with disabilities live the way you want, achieve your goals and participate in the community by supporting your choice and control over the services you use.

Southern Cross is an Approved NDIS Provider that is qualified to arrange the delivery of disability services in your own home. If you are a person with disability and you meet the access requirements you can become a Participant in the NDIS.

If you are already receiving services and are changing over to the NDIS, Southern Cross can help you find your way through this process. For all your enquiries on service delivery and to help you apply for NDIS funding, contact us on 1800 989 000 for an obligation free discussion.

Disability Support Services

Click on the items below to learn more about Southern Cross support and services

Activities and outings

The Support Workers assist you to be a part of the community, socialise and complete practical tasks like shopping, going on outings, paying bills and going to appointments. They can also take you to social and community activities, help you achieve goals such as playing a sport, taking you out to get your hair done, helping you shop for gifts for loved ones and visiting friends and family.

Advice and support

Whether you are seeking disability support services for yourself or a family member, finding your way through the healthcare system can be confusing.

Because Southern Cross has been organising services for over 30 years (since 1984), we can best advise you of the appropriate channels, processes and services that may be of relevance to you.

For a confidential, obligation-free discussion, freecall one of our friendly team members on 1800 989 000.

Behaviour support

The Support Workers assist people who demonstrate behaviours of concern using positive behaviour support approaches:

  • Appropriately trained Support Workers to utilise positive behaviour strategies
  • Ensure physical safety strategies are in place
  • Assist with community engagement and participation
  • Assist to develop skills for appropriate socialisation
  • Provide assistance with daily life skills for personal care
Brain injury

The Support Workers assist people who have sustained a brain injury to support them to remain independent in their own homes:

  • Assist with all aspects of personal care support (toileting, showering, dressing and grooming)
  • Be competent with use of mobility equipment such as hoists
  • Provide meal preparation at meal times
  • Attend domestic assistance such as vacuuming, dusting, mopping, bathrooms & laundry
  • Assistance with medication physical administration
  • Assist with home therapy program
  • Assist with community participation
  • Assist with ability to participate in employment and vocational positions if required
Degenerative conditions

The Support Workers assist people with their daily living tasks:

  • All Support workers will have an awareness of degenerative conditions
  • Assist with all aspects of personal care support (toileting, showering, dressing and grooming)
  • Be competent with use of mobility equipment such as hoists
  • Provide meal preparation at meal times
  • Attend domestic assistance such as vacuuming, dusting, mopping, bathrooms & laundry
  • Assistance with medication physical administration
Housework

The Support Workers provide a number of domestic services to enable you to live comfortably in your own home.

The Support Workers can assist with:

  • Vacuuming, mopping and sweeping inside and outside
  • Cleaning bathrooms
  • Cleaning kitchen benches
  • Laundry and
  • Cleaning windows
Intellectual disability

The Supports Workers assist people to meet their needs and wants by using a person centred approach and assisting them to achieve their goals:

  • Develop daily living and learning skills
  • Supports designed specifically for each person
  • Provide support for all ages and lifestyles
  • Assist to build life skills
  • Tending to personal care needs as required
Meals and shopping

The Support Workers assist you with daily meal preparation, cooking, cleaning and grocery shopping.

Some of the tasks Support Workers can assist with include:

  • Providing transport to and from the shops
  • Accompanying you at the shops
  • Grocery shopping
  • Preparing meals
  • Cleaning up the kitchen
  • Assisting you with meal preparation
NDIS

Southern Cross works within the NDIS guidelines, as an Approved Government NDIS Provider.

We are here to help both prospective and current participants in the NDIS (and their family members) navigate this new system.

Southern Cross will guide you through the NDIS process in five steps:

  1. Explaining what the NDIS is
  2. Determining if you can access the NDIS
  3. Preparing for your NDIS assessment
  4. Arranging the support
  5. Delivering the support as per your approved plan

Contact us today on 1800 989 000 for obligation-free advice and support.

Nursing

Experienced Support Workers provide monitoring and support in your own home, reducing the need to travel to medical appointments or stay in hospital.

The Support Workers assist you through:

  • Administering medication
  • Monitoring a condition and taking measurements
  • Dressing and cleaning wounds and
  • Bowel and bladder care
Personal care

The Support Workers assist you with everyday personal care tasks to help you get on with your day. This may include:

  • Showering or bed bathing
  • Shaving, providing hair care and basic nail care
  • Providing exercise therapy (as prescribed)
  • Assisting with hoists for transfers
  • Helping you to get in and out of bed and move around the house
  • Assisting with eating and drinking
Spinal cord injury

The Support Workers assist Participants with a spinal cord injury to have their needs met and live as independently as possible in the community:

  • Assist people with all aspects of personal care support (toileting, showering, dressing and grooming)
  • Be competent with use of mobility equipment such as hoists
  • Provide meal preparation at meal times
  • Attend domestic assistance such as vacuuming, dusting, mopping, bathrooms & laundry
  • Assistance with medication physical administration
  • Assist with home therapy program
  • Assist with community participation
Support at school

The Support Workers accompany students to school and provide the support they need to enjoy the same learning opportunities and experiences as other students.

Support Workers can assist by:

  • Providing transportation to and from school
  • Tending to support needs (such as tracheostomy care, tube feeding or managing medications)
  • Tending to their personal care needs (such as help with toileting and meals)
  • Assisting with learning tasks at the request of the teacher
  • Helping with behavioural support and social interaction
Support at work

The Support Workers assist you to perform and function effectively in the workplace by providing transport, practical and personal assistance.

The Support Workers can assist by:

  • Providing transport to and from work
  • Assisting with work related tasks (as requested)
  • Tending to their medical needs
  • Tending to their personal care needs (such as help with toileting and meals)
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