Welcome to Southern Cross
Caring for people in their own homes for over 40 years
About Southern Cross
“We support you to keep living in the comfort of your own home.”
Experience and Expertise
- Southern Cross is a Quality Accredited Government Approved Provider who has been supporting people in their communities throughout Australia for over 40 years since 1984
- Our focus is on delivering the highest quality personalised Aged Care and Disability services to assist you to remain living in your own home and community to improve the quality of your life
- You are the priority and are involved in all decision making and direction of your services
- We have locally based Regional Community Coordinators who are Registered Nurses that supervise and monitor your care,
- You are involved in choosing locally based Support Workers who will best suit your needs
- The Southern Cross National Contact Centre provides one point of contact (Freecall) for all your enquiries, wherever you live in Australia
Government Approved Provider
Southern Cross is a Quality Accredited Government Approved Provider and has achieved formal Quality Management and Accreditation Systems that include industry best practice and standards. These systems meet the requirements of a range of external Government standards including:
- National Disability Insurance Scheme Practice Standards – NDIS Quality And Safeguards Commission
- Australian Community Industry Standard – ACIS
- Aged Care Quality Standards – Aged Care Quality and Safety Commission
- Work Health & Safety (WHS) Approved
Our Quality Management Systems are an endorsement of Southern Cross’ commitment and Practice to the highest professional standards and levels of quality support and service. These Quality Systems provide an assurance to you of our Best Practice and Quality Services
Just wanted to thank you for the work you’re doing in the background to get things in place for dad. Very much appreciated. – Renai C.
Thank you both for your support in finding new workers for my mother and how supported she felt. – Ruth B.
AGED CARE SUPPORT SERVICES
Southern Cross is an Approved Aged Care Provider with the Australian Government Department of Health and Aged Care.
Southern Cross’ priority is to assist you in achieving your goals to remain living at home. We help you to achieve this through a Consumer Directed Care approach. This means that you have control over the care and services you receive including participation in the selection of Support Workers.
Cost-effective: our focus is on keeping costs down so that more of your funding can be used for the care, support and services that matter most to you. This will result in having additional funds for more services and or purchases.
We provide various quality services in your home, including:
- Personal care
- Domestic assistance
- Social support – e.g. appointments, outings and shopping
- In-home respite care
Southern Cross offers a range of personalised services in your home and local community through the following Government Programs:
- Commonwealth Home Support Program (CHSP)
- Home Care Packages (HCP)
- Support At Home Program (SAH)
DISABILITY SERVICES AND SUPPORT
We provide individually tailored services to meet your needs. Your services are provided in your own home and local community with people of all ages.
These services will help you to remain living in your own home and include:
- Personal care (activities of daily living)
- Complex clinical support
- Household tasks (domestic assistance)
- Social and community participation activities
- Assistance in shared living arrangements (SIL)
Southern Cross works within the Guidelines and Standards set by State and Federal Government Funded Programs therefore we are an Approved Government Provider for:
- The National Disability Insurance Scheme (NDIS)
- National Insurance Injury Scheme (NIIS)
- icare NSW Schemes (Lifetime Care, Workers and Sporting Injuries Compensation, Dust Diseases, Self-Insurance)
- Lifetime Support Authority (LSA) SA
- Transport Accident Commission (TAC) VIC
- NSW Dept. of Education
- QLD Area Health Service
Thank you & everyone at SC for your efforts & hard work in finding recruitments for our boy. We were really impressed with the organisation & its staff. – Lou W
Thank you to everyone who has been a part of my brothers journey and making his life so meaningful. – MW
For confidential, no obligation and cost-free advice on how we can help you to navigate your funding, contact us:
Freecall 1800 989 000 during business hours
Out of hours – email us at referrals@scch.com.au
Call our National Contact Centre from anywhere in Australia and we will help you with your enquiries.